Refund Policy

Return policy

A. Return by size


If the customer wishes to make a change by size, he must

1. Send the t-shirt to the following address and pay the shipping for the outbound (old t-shirt) and return (new)

Race 8f bis to # 164 to - 44
 Mateo Cruz Sanclemente
1,020,774,476

 2. Send us a message to the following number:
+57 312 5355172

 With the following format

-Name on order
-ID
-Product photo
-Order number
-Size to which you want to make the change
As long as you have the size, you can change it without problem, if not you should choose another product.


B. Refund of money in case of cancellation in case of:
- Made the purchase and 2 hours before the shipment leaves

The customer has the possibility of canceling his paid order as long as this cancellation is made before 2PM on the day the product is to be shipped.

In this case the client receives the money
  • Minus the transaction costs that the company assumed for the online purchase (PayU-Latam payment commission (https://www.payulatam.com/co/tarifas/))
- Made the purchase and the order was sent
The client has the possibility of canceling the shipment as long as the person has not received the shipment and it is returned to the place of origin.
In this case the client receives the money
  • Minus the transaction costs that the company assumed for the online purchase (PayU-Latam payment commission (https://www.payulatam.com/co/tarifas/))

  • Less the costs you bear for sending the money back to the customer. ($6,000-$10,000 depending on the medium used)
- Made the purchase and the order was delivered

The client has the possibility of returning the shipment by placing said shipment at a Servientrega point and with collection on delivery of the shipment.

The customer must ensure that the product content is complete and that the units are not open.

In this case the client receives the money
  • Minus the transaction costs that the company assumed for the online purchase (PayU-Latam payment commission (https://www.payulatam.com/co/tarifas/))

  • Less the costs you bear for sending the money back to the customer. ($6,000-$10,000 depending on the medium used)

  • Less shipping costs to generate the return ($10,000)
-When the client puts an incorrect address or a place where there is no one to receive or does not pick up their order at the courier office within the stipulated time, the company AmigosMCS will make a new shipment ONLY IF the client pays the value of the new shipment ( $12,900) otherwise it is considered delivered.
C. Product does not meet expectations


If the customer wishes to make a change because the product is not what they were looking for, they must

1. Send the t-shirt to the following address and pay the shipping for the outbound (old t-shirt) and return (new)

Race 8f bis to # 164 to - 44
 Mateo Cruz Sanclemente
1,020,774,476
2. Send us a message to the following number:
+57 312 5355172

 With the following format

-Name on order
-ID
-Product photo
-Order number
-Size to which you want to make the change
-Explanation why the product does not meet expectations

As long as you have the size, you can change it without problem, if not you should choose another product.